Your carers spend hours on the phone with worried relatives. Kontesta sends every family a personalised daily WhatsApp report on their loved one — meals, mood, medication, activities — so they stop calling and your team gets back to caring. Inspection-ready records and VeriFactu invoicing included.
Built for care homes
Carers log each resident's status — meals, sleep, mood, medication, activities — in under half a minute. No paperwork, no clipboards, no double-entry. Hours back on the floor every shift.
Each relative receives a personalised, professional report every day on the channel they already use — in their own language. Families feel informed, your phone stops ringing, and your reception staff get their day back.
Falls, fevers, hospital transfers — logged in seconds and pushed to the family by WhatsApp and email automatically. No awkward delayed phone calls, no complaints, no he-said-she-said. A timestamped record protects your home.
Active medication with carer reminders, vital signs with colour-coded thresholds, GP appointments and test results, all in one place. No more missed meds, no more lost notes — and full audit trail for every entry.
Generate a complete PDF on any resident: 30-day history, incidents, medical appointments, medication and vital signs. When the inspector arrives, you hand it over in seconds — no scrambling through paper folders.
The system analyses daily data and surfaces patterns no carer can spot manually: appetite dropping, sleep worsening, mood declining. You act early — fewer hospital admissions, fewer family complaints, better outcomes.
Invoicing families
Kontesta prepares the invoices for every resident in one click, files them with the Spanish tax office and sends them to each family. No separate software, no spreadsheets.
Each resident's fee plus extras such as hairdressing, chiropody or transport. Review the drafts and issue them all at once.
Every invoice is filed with the Spanish tax office with its QR code and its fingerprint. No digital certificate needed: you sign one online authorisation.
10 % for private places, 4 % for publicly funded places, and exemption for non-profit organisations.
Every family gets its invoice as a PDF. You see at a glance what has been paid and what is still outstanding.
An issued invoice is never deleted: you correct it in one click and everything stays on the record, exactly as the law requires.
VeriFactu becomes mandatory on 1 January 2027 for companies and 1 July 2027 for sole traders
Invoice
R/2026/0142
September 2026 · María García Fernández
VERI*FACTU
Filed with the Spanish tax office
How it works
On any phone or tablet, the carer ticks through the daily check-in for each resident in 30 seconds: meals, sleep, mood, medication, activities and notes.
The system drafts a warm, personalised report for every family — translated into their own language. No carer has to write a single message by hand.
One click to approve, and WhatsApp delivers it. Relatives know their loved one is fine — and stop ringing reception to find out.
Pricing
All plans include a 20-day free trial and VeriFactu invoicing. Prices excluding VAT.
Up to 50 residents · 10 users
For care homes with up to 50 beds
Up to 100 residents · 20 users
For care homes with 50 to 100 beds
Unlimited residents and users
For large centres and care home groups
Carers use the phones and tablets you already have. Families use the WhatsApp they check every day. Nothing to install, nothing to download.
We configure your home, residents, families and staff. Day one, your carers log in and start working. No internal IT project, no consultants.
GDPR compliant, encrypted, hosted in the EU. Reports auto-translate into 30+ languages — perfect for the diverse families you serve.
Frequently asked questions
Contact
Fill in the form and we will set up a trial account with your care home's residents and families pre-loaded. Within a week you will see calls drop and family satisfaction rise. No commitment, no lock-in, no credit card.